Need vaccine? Learn how to get your shot at Vaccinate.Virginia.gov or call 1-877-VAX-IN VA Mon. - Sat. 8am - 6pm. Language translation available.  Virginia Relay users dial 7-1-1.

State Council of Higher Education for Virginia Skip Nav  |  HOME Calendar |  Directory  |  Intranet  |  Webmail     


Amid the coronavirus outbreak, SCHEV is exercising caution to protect employees and the public.
We are primarily communicating via email, telephone or video conference. Please be safe, be informed and be well.

78 search results for student complaints

Loan Advocate Presentation

 SCHEV Student Advisory Committee January 31, 2020 1 Office of the Qualified Education Loan Ombudsman Student Loan Advocacy at the State Level 1 Investment Decision of a Lifetime OFFICE OF THE QUALIFIED EDUCATION LOAN OMBUDSMAN SCHEV Student Advisory Committee January 31, 2020 2 • 2018 General Assembly Session • Created to be the borrower’s voice in the student loan process, borrower of any qualified education loan in the Commonwealth. Student Loan Advocate OFFICE

https://www.schev.edu/docs/default-source/about-section/committees-and-groups/student-advisory-committee/sac-2019-2020/loan-advocate-presentation.pdf

NC-SARA's Application and Approval Form for Insitutional Participation in SARA

SARA activities. 8. Agree to work with its home state’s portal entity to resolve any complaints, to professional licensure, or which a student could reasonably believe leads to such licensure, whether or not the course or program meets requirements for licensure in the state where the student, in the student’s state of residence, the institution may meet this SARA requirement by informing the student in writing and providing the student the contact information for the appropriate state

https://www.schev.edu/docs/default-source/institution-section/sara/nc-sara's-application-and-approval-form-for-insitutional-participation-in-sara.pdf

10/2016 Policy Considerations for a Student-Loan Refinancing Authority

10/2016 Policy Considerations for a Student-Loan Refinancing Authority, loans, and difficulties in resolving student loan defaults, among other complaints. Many, crafts its annual and biennial higher-education budgets. Student-loan debt is but one measure, by borrowers. This paper focuses on the latter. As student-loan debt continues to escalate, a number, in addressing student debt. In response to legislative requests, SCHEV, Department of Treasury and the Virginia529 Savings Plan reviewed various means by which a state could be involved in student-loan

https://www.schev.edu/docs/default-source/Reports-and-Studies/2016-reports/student-loan-refinance-review-11-1-2016.pdf

Student loan advocate presentation(rev)

Student loan advocate presentation(rev),  Of fice of the Qualified Education Loan Ombudsman Student Loan Advocate Update Purpose for Advocacy 1 • Student Loan Borrowers Are Struggling • Since 2007, federal student loan debt has, is 10.1%. • 43 percent of student loans are considered in “distress”, defined as: • Delinquent, OFFICE OF THE QUALIFIED EDUCATION LOAN OMBUDSMAN Student Loan Repayment Options In 1990 3, of student loan repayment centered around the eligibility criteria for deferment, there were just two

https://www.schev.edu/docs/default-source/about-section/council-files/2019-council-meetings/october-2019-files/student-loan-advocate-presentation(rev).pdf

Explanation of Certification

mediates complaints between students and certified institutions and serves as the repository, stability, maintenance of student records, library and classroom facilities, procedures for student

https://www.schev.edu/index/students-and-parents/explore/virginia-institutions/explanation-of-certification

AGB Advisory Statement on Sexual Misconduct

misconduct, as well as the impact of campus culture on student sexual behavior. Additional information, and publish prompt and equitable grievance procedures for those making complaints of sex discrimination, detailing its interpretation of institutional 3 While this statement focuses on student conduct, of the Family Educational Rights and Privacy Act (“FERPA”), which protects the privacy of student records, that might contribute to sexual misconduct. At most institutions, student alcohol use is the dominant

https://www.schev.edu/docs/default-source/institution-section/BOV/2015-bov/agb/agb-advisory-statement-on-sexual-misconduct.pdf

Institutional Catalog Checklist_IHE

process for handling complaints, including:  statement that a student will not be subject, , or Electronic Media with all of the required disclosures before the prospective student signs, credit, a statement that informs students that no more than 30% of the credit in a student's degree, the school ensures interaction between student and faculty, and among students. Page SCHEV James, and course qualified academic advisor for each program of study o student contact by any method

https://www.schev.edu/docs/default-source/institution-section/pope/2018-new-school-certification-forms/step-2-ihe/institutional-catalog-checklist_ihe.pdf

SCHEV Responsibilities

, and investigates and responds to student complaints (for all institutions). POPE administers the Student Tuition, on transfer, student learning assessment, military-related students, and other topics. The Academic Affairs, of the Commonwealth’s programs for need-based financial aid and other state-funded student assistance, and state-authorized student assistance are issued by SCHEV, which also makes aid/assistance funding, and Dissemination. The Council maintains a comprehensive data system designed at the student level to meet

https://www.schev.edu/index/agency-info/agency-overview/schev-roles-and-responsibilities

School-catalog-checklist

, and responsibilities. Page School’s procedure for handling student complaints/grievances. Page, and/or student handbook (written or electronic) which is readily identifiable as such. The catalog/student, source. The catalog/student handbook should be written to disclose rules, procedures and policies for the student only. To assist the school in the development of a school catalog, SCHEV has created, the availability of the Student Right-To-Know and Campus Security Act information. Page Admissions

https://www.schev.edu/docs/default-source/institution-section/pope/new-school-certification-career-and-tech/school-catalog-checklist517.pdf

School-catalog-checklist

, and responsibilities. Page School’s procedure for handling student complaints/grievances. Page, and/or student handbook (written or electronic) which is readily identifiable as such. The catalog/student, source. The catalog/student handbook should be written to disclose rules, procedures and policies for the student only. To assist the school in the development of a school catalog, SCHEV has created, the availability of the Student Right-To-Know and Campus Security Act information. Page Admissions

https://www.schev.edu/docs/default-source/institution-section/pope/new-school-certification-degree-granting/school-catalog-checklist517.pdf

Minutes for February 23, 2018 SAC meeting

process - http://schev.edu/index/students-and-parents/resources/student- complaintsStudent,  2017-2018 Student Advisory Committee 1 February 23, 2018 S A C M I N U T E S Student, encouraged members to consider legislative careers themselves.  Student discussion with the Deputy, and meeting student needs as enrollment grows  Blurred lines between in/out of state tuition and students C OM M O N W E A LT H OF V I R G I N I A 2017-2018 Student Advisory Committee 2 February 23

https://www.schev.edu/docs/default-source/about-section/committees-and-groups/student-advisory-committee/minutes-for-february-23-2018-sac-meeting.pdf

POPE Informational Summit

: –Complaints –Accreditation Issues –Department of Education Issues –Negative Publicity 5, & Enrollment Agreement – Student Status (Enrolled/Graduate/Withdrawn/Other) – Course Registration, -in-Lending (Only for Institutional Payment Plans)(New) 19 Record Keeping: Student Files • 8VAC, – Not to exceed $100 to cover expenses in connection with processing a student’s enrollment – Policy to address if prospective student is not admitted, does not enroll and does not begin program

https://www.schev.edu/docs/default-source/institution-section/pope/pope-summit-2015/pope-informational-summit.pdf

NC-SARA's Application and Approval Form for Insitutional Participation in SARA

’s portal entity to resolve any complaints arising from its students in SARA states, and to abide, in a course or program that customarily leads to professional licensure, or which a student could, for licensure in the state where the student resides. If an institution cannot determine through its, in the student’s state of residence, the institution may meet this SARA requirement by informing the student in writing and providing the student the contact information for the appropriate state

https://www.schev.edu/docs/default-source/institution-section/sara/nc-sara-39-s-application-and-approval-form-for-insitutional-participation-in-sara.pdf

School Catalog Checklist Non Degree Schools

, Brochure, or Electronic Media with all of the required disclosures before the prospective student signs, interaction between student and faculty, and among students. Page 8VAC40-31-160 (B)(1) The history, federal financial aid (if applicable) and the average student indebtedness at graduation. Page, ) A statement of tuition, fees, deposits, books, and other charges for which a student may be responsible. Page 8VAC40-31-160 (D)(5) and (F) (7) The school's process for handling complaints, including

https://www.schev.edu/docs/default-source/institution-section/pope/2018-new-school-certification-forms/2018nondegreeinstitutions/step2nondegree/school-catalog-checklist-non-degree-schools16d3bd50bece61aeb256ff000079de01.pdf

AdhocCommitteeMtg4615

with the regulation on the basis of student complaints defies logic; the very fact that students have, , March 10, 2015 I. The Institution Does Not Maintain Student Records In Accordance With Virginia, students. These records shall include: A transcript of the student's academic or course work, with backup. Significance: An institutionÕs ability to maintain student records in accordance, , the Code of Virginia ¤ 23-276.8 requires closing institutions to arrange for preservation of student

https://www.schev.edu/docs/default-source/about-section/2015-council-meetings/april62015/adhoccommitteemtg4615.pdf

SCHEV-SACSCOC-presentation-7-2015

): a separate, detailed action plan to improve student learning or student learning environment. (The 5th, ) Education 3 Student Affairs & Services 5 Quality Enhancement Plan* 2 Substantive Change & Policies 9, , Branch or Institution • Complaints against the Commission or Its Accredited Institutions, ) • Coursework for Degrees (CR 2.7.4) • Student Support Services (CR 2.10) • Institutional, ) • Technology Use (CS 3.4.12) • Student Achievement (FR 4.1) • Program Curriculum (FR 4.2) • Publication

https://www.schev.edu/docs/default-source/about-section/2015-council-meetings/july20212015/schev-sacscoc-presentation-7-2015.pdf

SAC 4-12-19 Minutes and Handouts

 2018-2019 Student Advisory Committee 1 April 12, 2019 S A C M I N U T E S Student Advisory, -Murray, disabilities advocate, speaker, author and student joined the group to discuss issues, history, an African American student has been elected SGA President. o University of Virginia – Isaac, a bill to offer in-state tuition to students from Appalachian states (13 states). Student apathy also continues to be a concern on campus. UVa Wise hired a dean of students to enhance the student

https://www.schev.edu/docs/default-source/SAC-Documents/sac-4-12-19-minutes-and-handouts.pdf

Commonwealth of Virginia Policy on the Reciprocal Authorization of Distance Education

, and student protection on the institution’s home state. To that end, and in accord with its, Virginia institutions in SARA according to all applicable standards of quality and student, ;  that the institution has an appropriate student complaint resolution process, which includes acceptance of SCHEV oversight in resolving complaints from students taking distance education under the aegis of SARA

https://www.schev.edu/docs/default-source/institution-section/sara/commonwealth-of-virginia-policy-on-the-reciprocal-authorization-of-distance-education.pdf

Virginia SARA Policy Final 2017

the responsibility for regulation, quality assurance, and student protection on the institution’s home state, applicable standards of quality and student protection; and  to respect the authorization and oversight, Commissions;  that the institution has an appropriate student complaint resolution process, which, FOR VIRGINIA 3 complaints from students taking distance education under the aegis of SARA

https://www.schev.edu/docs/default-source/institution-section/sara/virginia-sara-policy-final-2017.pdf

Virginia SARA Policy Final 2017 - Accessible

the responsibility for regulation, quality assurance, and student protection on the institution’s home, applicable standards of quality and student protection; and  to respect the authorization, Commissions;  that the institution has an appropriate student complaint resolution process, FOR VIRGINIA 3 complaints from students taking distance education under the aegis of SARA

https://www.schev.edu/docs/default-source/institution-section/sara/virginia-sara-policy-final-2017---accessible.pdf
20 of 78 results

SCHEV values honesty, quality, diversity, inclusion, growth-orientation, personal well-being, equity, transparency and accountability.
Through these values, we create a welcoming work environment that represents the best of who we are as an agency and as individuals.


© 2020 State Council of Higher Education for Virginia
101 N. 14th Street, 10th Floor  |  James Monroe Building   |  Richmond, VA 23219
804-225-2600

If you wish to receive this content in an accessible format per Section 508 of the federal Rehabilitation Act, 29 U.S.C § 794 (d), please call 804-225-2600.

For technical Issues with site, contact webmaster